Terms & Conditions

Terms and Conditions for Coupon Redemption in Exchange for Electronic Waste Products

These Terms and Conditions (“Terms”) govern the use of coupons received in exchange for submitting collection stores/locations and as funded by ERA NPC, a Producer Responsibility Organisation mandated to act on behalf of its Producer Member base in terms of the National Environmental Waste Management Act 5 9of 2008.

By participating in this program, you agree to comply with these Terms. Please read them carefully.


  • To participate in this program, you must be over the age of 18 years old or accompanied by a legal guardian;
  • You must submit WEEE/E-Waste products that meet the Company’s specified criteria for acceptance. The Company reserves the right to inspect the product and determine if the Waste product meets the requirements for acceptance in the Programme.
  • To qualify to receive coupons, individuals must provide their full name, contact number, and email address.
  • Coupon recipients are required to sign up for the Company Newsletter using the provided email address.

Coupon Issuance:

  • Coupons will be issued upon successful submission and verification of WEEE/E-Waste.
  • The value of the coupon will be determined by the Company and may vary
    depending on the type and condition of the WEEE/E-Waste submitted.

Coupon Values

  • Small Electronic Waste Coupons: Valued at R100 each.
  • Medium Electronic Waste Coupons: Valued at R200 each.
  • Large Electronic Waste Coupons: Valued at R300 each.
  • ICT Waste Coupons: Valued at R200 each.
    Specialized Electronic Waste: Value to be assessed at a store.

Coupon Redemption:

  • Coupons can be redeemed for eligible products offered by the Company’s Partner stores.
  • The value of the coupon is final and cannot be altered.
  • Coupons are not redeemable for cash and are non-transferable.
  • Coupons may have an expiration date, and expired coupons will not be honoured and no extensions will be provided.
  • Coupon redemption is subject to availability of products.
  • Coupons may only be redeemed at participating Company Partner stores or their respective online stores.
  • A maximum coupon value of R600 may be redeemed per person per day.

WEEE/E-Waste Submission:

  • You are responsible for ensuring that the WEEE/E-Waste submitted is in compliance with all local, provincial, and national laws and regulations.
  • You must provide accurate and complete information when submitting WEEE/E-Waste.
  • Before submitting WEEE/E-Waste items in exchange for coupons, it is mandatory that all data be wiped from all devices which qualify for the Promotional Campaign. By submitting electronic waste which has storage capacity, the onus rests with you in ensuring that all personal information has been wiped from such devices. ERA, the Company, or its appointed service provider cannot be held liable for data wiping such devices.

Ownership of WEEE/E-Waste:

  • Upon submission of WEEE/E-Waste, you agree to transfer ownership of the submitted WEEE/E-Waste to the Company.
  • The appointed service provider may recycle, refurbish, or dispose of the WEEE/E-Waste in accordance with applicable laws and regulations.


  • The Company will collect and process personal information as described in its Privacy Policy, which can be found on the Company’s website.
  • All personal information is treated in strict compliance with the Protection of Personal Information Act 4 of 2013.


  • The Company reserves the right to terminate this program at any time, with or without notice.
  • The Company reserves the right to terminate the issuance of coupons upon reaching the limit of coupons allocated for the promotion.
  • The Company may refuse service, deny coupon issuance, or cancel coupons if it suspects fraudulent activity or a breach of these Terms.

Limitation of Liability:

  • The Company is not liable for any loss or damage resulting from the submission of E-
    Waste or the use of coupons.
  • You agree to indemnify and hold the Company harmless from any claims, damages, or liabilities arising from your participation in this program.
  • To the extent permitted by Consumer Protection Act No 68 of 2008 and any other applicable law:
    (a) The participant hereby indemnifies the Company and participating Stores against any direct, indirect, special, incidental, consequential, or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participant’s participation in this programme.
    (b) The Company excludes all warranties (express or implied), representations and liabilities regarding Programme (other than for death or personal injury caused by its negligence and/or fraud).
    (c) All personal information exchanged with the usage of third-party applications will not be monitored or controlled by the Company. The participant bears the responsibility to ensure that it is aware of the terms and conditions applicable to the usage of 3rd party applications. The participant understands and agrees to indemnify the Company all liability arising from whatsoever nature.

Lost or Stolen Coupons:

  • Company is not responsible for lost, stolen, or damaged coupons, and replacements will not be provided.

Abuse of Coupons:

  • Any abuse or fraudulent use of coupons may result in the forfeiture of coupons and legal action, if deemed necessary.

Changes to Terms:

  • The Company may update these Terms at any time, and the updated Terms will be posted on the Company’s website.

Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of South Africa, which includes compliance with POPIA. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.

By participating in this program, by accepting and using these coupons, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. COMPANY reserves the right to revoke coupons or refuse service to individuals who do not comply with these terms and conditions. If you do not agree with any of these Terms, you should not participate in the program.


By participating in the Programme, the participants agree that the Company and its affiliates may contact the participants via email and through social media platforms to deliver marketing communications regarding their products and promotional activities, provided that the participants are given the opportunity to opt out of receiving marketing communication at any time via the appropriate opt-out mechanisms provided by the Company for such purpose. The Company may also use the personal data collected from the participants and that such use may include transfers to the Company’s affiliates and third-party service providers in any country. Details of participants will not be used for the Company related communication should the participants opt-out to receive further communication from the Company. Without derogating from the foregoing, they specifically consent to the collection and processing of their details and information by the Company and their affiliates for the purposes of the Programme.

Definition of Waste Electronic and Electrical Equipment (WEEE) also known as Electronic Waste

Electronic waste (E-waste) refers to discarded electrical or electronic devices that have reached the end of their useful life or are no longer in use. E-waste includes a wide range of electronic devices and equipment that have been discarded, often due to technological advancements, defects, or obsolescence. These devices may contain hazardous materials and components that require special handling and disposal methods to prevent environmental pollution and health risks.

E-waste is typically categorized into several main categories based on the type and size of the electronic equipment, kindly visit our website for more information on: Or visit our website under www.eranpc.co.za/for-the-public/what-can-be-recycled/. These categories include:

Small Electronic Waste:

  • Small electronic devices that are portable and often used for personal or household purposes.
  • Examples: Mobile phones, digital cameras, calculators, MP3 players, and handheld gaming devices.

Medium Electronic Waste:

  • Medium-sized electronic devices that are more substantial than small electronics but are still considered consumer-grade.
  • Examples: Laptops, desktop computers, computer peripherals (such as keyboards and mice), and flat-screen televisions.

Large Electronic Waste:

  • Large electronic appliances and equipment used for various purposes, including entertainment and home appliances.
  • Examples: Refrigerators, washing machines, air conditioners, microwave ovens, and large televisions.

ICT Electronic Waste (Information and Communication Technology):

  • Electronic equipment related to information technology and communication.
  • Examples: Servers, networking equipment (routers and switches), fax machines, and business-grade copiers.

Specialized Electronic Waste:

  • This category may encompass various electronic devices used in specific industries, research, or medical fields.
  • Examples: Laboratory equipment, medical devices, industrial machinery, and scientific instruments.

It’s important to note that e-waste can contain valuable materials like metals and plastics that can be recycled and reused. However, e-waste also often contains hazardous substances, such as lead, mercury, and flame-retardant chemicals, which can be harmful to the environment and human health if not properly managed and disposed of. Therefore, the proper recycling and disposal of electronic waste are essential to minimize its negative impact on the environment and public health.

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Registration as an EEE Producer

1. Company Information
Registered Name*
Trade Name
DFFE Producer Registration Number
Registration Number
Country of Registration
Year Established
Physical Address
Address 1*
Address 2*
Postal Code *
Postal Address
Postal Address 2
Postal Code
Address 1
Address 2
Postal Code
Telephone Number
Website Address
Places of Trade/Manufacture
Type of EEE Producer
2. Contact Person/s
Legal Compliance Manager
This person is responsible for the company's regulation/compliance function.
First Name*
Contact Number*
Email Address*
Executive Director/Contract Signatory
This person will sign the ERA NPC Producer contract
First Name*
Contact Number*
Email Address*
Reporting Official
This person will upload/input the Producer's monthly PoM reporting data
First Name*
Contact Number*
Email Address*
Accounting Official
First Name*
Contact Number*
Email Address*
3. Financial Compliance Information
VAT Number*
SDL Number
Tax Number
Financial Year End (month)
4. Current WEEE Recycling
Describe WEEE Management Method(s)*
Please provide a brief summary of how you currently manage your WEEE
WEEE Management Service Provide name
Estimated Annual WEEE Tonnage Processed
Via Service Provider(s)
5. Document Uploads
Proof of Payment*
Maximum file size: 100 MB
SARS Tax Letter of Good Standing*
Maximum file size: 100 MB
Company Registration Certificate*
Maximum file size: 100 MB
BBBEEE Certificate*
Maximum file size: 100 MB
6. Person Completing the Form
Full Name*
Contact Number*
Email Address